Five Star Review| Out Of State Property Owner| 9/29/2022
"My townhouse in Hayward has been managed by Charles Lassey and ACL Property Management since 2017. My previous property management company was a nightmare. After talking to Charles, the transition to ACL seemed almost too good to be true. However, as an owner I can attest to the fact that these past 5 years have been completely stress-free. Charles has found his niche in property management and he shines! He effectively balances the needs of the owner with the needs of the tenants so that both are treated fairly and equitably. He is friendly, helpful and knowledgeable about the ever changing policies in CA. As I will soon be looking for a property management company in GA, I can only hope to find a company that will excel in this area as ACL has. Thanks for the last 5 years Charles! " - Cathy R; Hayward Property Owner and 5 Star Reviewer
From Stress to Success: The Incredible Transformation of a Hayward Townhouse Management
Exceptional Management Transition: The transition from the previous property management to ACL Property Management was smooth and exceeded expectations, highlighting the company's capability to handle transitions effectively.
Stress-Free Ownership Experience: Over the past five years, the owner has experienced a completely stress-free relationship with ACL Property Management, underscoring their ability to manage properties efficiently and alleviate owner concerns.
Specialization in Property Management: Charles has found his niche in property management, indicating a high level of specialization and expertise that benefits property owners and tenants alike.
Balanced Approach to Management: Charles effectively balances the needs of both the owner and the tenants, ensuring that both parties are treated fairly and equitably. This balanced approach is crucial for maintaining positive relationships and operational harmony.
Friendly and Helpful Service: The personal attributes of being friendly and helpful contribute to a positive working relationship between the property management company and the property owner, making the management process more enjoyable.
Knowledgeable about Policies: Charles's knowledge about the ever-changing policies in California is invaluable, especially in a state known for its complex and evolving real estate and tenant laws, providing peace of mind for property owners.
Successful Tenant Management: The absence of stress and issues over the past five years suggests that Charles and ACL Property Management are successful in managing tenants, addressing their needs, and maintaining tenant satisfaction.
High Satisfaction and Gratitude: The owner expresses gratitude and thanks to Charles for the past five years of service, indicating a high level of satisfaction with the management services provided.
Benchmark for Future Services: The owner's desire to find a similar company in Georgia that excels as ACL has indicates that ACL Property Management sets a high benchmark in the industry, making it a model for what property owners should seek in management services.
Proven Track Record: The longevity of the relationship, spanning five years, along with the owner's positive feedback, attests to ACL Property Management's proven track record of success and reliability in property management.
